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Shipping & Return Policy
Shipping Policy
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Shipping will take 5-7 business days and is free for all of our pre-order customers! (U.S. Only)
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We do have International shipping options available at a discount as well.
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Due to the volatile nature of the shipping industry, be aware that delays in shipping may occur.
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If you would like to return or refund your purchase please contact us and we will provide you with a shipping label to send your unused BobTails back.
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You will receive your refund to your payment method upon our receipt of your BobTails.
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Any items that have been connected to a urostomy bag for any period of time are not elgible for returns
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